Product Compatibility & Pre-Purchase Advice
Unsure whether a part fits your motorcycle, model year or current setup? Contact us before ordering with the exact motorcycle and product details.
PRODUCT & TECHNICAL SUPPORT · WORLDWIDE
Contact Bonvent Motorbikes
Need help choosing compatible parts, planning your custom build or installing a Bonvent product? Contact the Bonvent team for model-specific product advice, order assistance and technical support.
SPECIALIST BONVENT SUPPORT
How can we help?
Choose the type of help you need so the right information reaches the Bonvent team from the start.
Order, Shipping & Returns
Contact us about an existing order, tracking, delivery, missing items, returns or exchanges. Include your order number whenever possible.
Installation & Technical Support
For installation questions, send your motorcycle model and year, the product name, selected options and clear photos or a short video of the issue.
CHOOSE THE BEST CHANNEL
Quick message or detailed request
WhatsApp is ideal for quick questions and visual information. Use the detailed form for requests involving orders, compatibility or technical context.
Chat with Bonvent on WhatsApp
Best for quick product questions, motorcycle photos and short installation videos. We reply as quickly as possible during business days.
Open WhatsAppSend a detailed request
Best for detailed requests that require order, product, motorcycle or compatibility information.
Open the contact formDETAILED CONTACT FORM
Tell us about your motorcycle, product or order
The more precise the information, the faster and more reliable our answer can be.
Contact the Bonvent team
THE RIGHT INFORMATION
Help us give you a faster answer
These four details help us identify the correct part, order or installation situation without unnecessary back-and-forth.
Motorcycle
Brand, exact model and model year.
Product
Product name and every selected option.
Existing order
Your Bonvent order number and delivery country.
Technical issue
Clear photos or a short video showing the motorcycle, mounting points and issue.
QUICK ANSWERS
Find an answer before contacting us
Product compatibility, shipping, returns and build inspiration are already explained across the Bonvent website.
Frequently Asked Questions
Find quick answers about compatibility, installation, shipping and Bonvent products.
Open the FAQ →Shipping & Delivery
Learn about international shipping, delivery estimates, duties and tracking.
Shipping information →Returns & Refunds
Review the return conditions and the information needed before sending an item back.
Returns policy →Customer Builds
Explore real Royal Enfield and Triumph motorcycles fitted with Bonvent parts.
Explore builds →Royal Enfield Custom Parts
Browse model-specific parts for Interceptor 650, Continental GT 650, Hunter 350 and Bear 650.
Shop Royal Enfield →Triumph Custom Parts
Browse Bonvent parts for Triumph Bonneville and modern classic motorcycles.
Shop Triumph →TRUSTED BY RIDERS WORLDWIDE
Real feedback from Bonvent customers
Selected verified reviews and real customer photos from riders using Bonvent parts on their motorcycles.
“Great quality product but some instructions would have been appreciated would buy from them againdefinitely”
“These brackets fit great, installing into preexisting holes on the bike. They do result in very inconspicuous indicator placement, which makes the bike look very clean. But if you’re conc...”
“Parfait, très bonne qualité, et les fils sont gainés,ce qui est vraiment un plus.”
PRODUCT KNOWLEDGE · HUMAN SUPPORT
Product advice from the team behind Bonvent parts
Bonvent support is provided by people who know the products, their compatibility and their installation requirements. We can help you choose the right parts, understand the contents of a kit and identify the information needed before installation.
CONTACT & SUPPORT FAQ
Before you contact Bonvent
Clear answers to the most common questions about product advice, technical requests and contacting our team.
How quickly does Bonvent reply?
We answer as quickly as possible during business days. Detailed technical or compatibility requests may take longer because we verify the motorcycle, product and installation information before replying.
What information should I include in a technical request?
Include the motorcycle brand, exact model, model year, product name, selected options and a clear description of the issue. Photos or a short video of the motorcycle, mounting points and wiring can help us understand the situation faster.
Can Bonvent check compatibility before I order?
Yes. Send us the exact motorcycle model and year, the Bonvent product you are considering and details of any existing modifications that may affect fitment.
Can I send motorcycle photos or installation videos?
Yes. WhatsApp is the easiest channel for photos and short videos. For a detailed request, submit the contact form first and then send the media on WhatsApp using the same name or order number.
Can you help me identify the right parts for my custom build?
Yes. Tell us the motorcycle, the style you want to achieve and the parts already installed. We can help identify compatible Bonvent components and direct you to relevant product pages and customer builds for inspiration.
Where can I find shipping, returns and tracking information?
Use the Shipping & Delivery and Returns & Refunds links on this page. For a specific order, include your Bonvent order number in the contact form.
Bonvent Motorbikes
French-designed, model-specific custom motorcycle parts for Royal Enfield and Triumph.
Customer support
WhatsApp supportService area
Worldwide customer support
Support in English and French